Professional Services
Increased Client Satisfaction
Customized Professional Answering Services
Increased Efficiency and Reduced Costs
Increase Efficiency
Decrease Costs
Increase Revenue
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Additional Services
Customized for Your Business
Our trained agents will represent your company with a professional image as well as take an accurate message specific to your needs. Our agent can either be your answering service or your receptionist, you decide.
Solutions
Employee Absentee Reporting Service
Inbound Sales and Order Taking
Customer Service
Help desk
Lead capture
Event Registration
Outbound Calling
Voice Mail Service
Automated Attendant Service
Communications Portal
Secure Text Messaging
Web On-Call Scheduling
Client Web Portal
Message Delivery Options
Web Directory
“We have been a client of Cal Johnson Answering Service for nearly 25 years. They’re our second office. They have friendly, responsible folks taking calls from our past, present, and future clients. They do this around the clock never missing a beat. They always relay urgent messages to the proper contact person in our company.
If you have a special project or need you can always pick up the phone and talk to the president and owner, Sharon Campbell, as her door is always open. Simply put, Cal Johnson is an asset to our organization and we consider them part of our team. I highly recommend them to any company, large or small.”
Scott JacobPresident – Jacob Sunroom & Exteriors
Why Answer Direct
Although outsourcing answering services overseas is becoming more common, here at Answer Direct we believe it is important to encourage a local economy. Our effective call center solutions team for answering service are trained on a wide variety of professions. We desire a close interaction with our clients to provide an excellent representation of your company and making it transparent that it is an answering service taking your calls.In this continually evolving world of competitive businesses, your company can have a personal touch to your answering services. At Answer Direct we provide a wide range of solutions to increase your business efficiency
Since 1948, our doors have remained open regardless of lighting strikes, storms, tornados, and even power outages. Our staff is proud to be a dependable representative of your business. Answer Direct is a full-service communication provider that is open 24/7, everyday of the year. Our reliable staff is able to answer your calls regardless of weather or even natural disasters.
When you partner with Answer Direct your clients are provided with excellent 24/7/365 live customer service and so are you. YOU too are receiving that same level of service that we provide to your clients. We have management onsite at all times to handle any and all issue that you might have with your account. We are committed to providing you and your clients with the Best Service, 24/7/365.
FAQs
We are a family owned and operated company. We take your success personally and it's important we provide you and your customers with excellent telephone answering services.
We never stop learning and improving for our customers. We always look to learn from our successes and failures. What it comes down to is doing the right things for the right reasons and taking care you, the customer.
- You're looking for outbound telemarketing, telesales, or outbound appointment setting.
- Your needs are temporary or less than 3 months.
- Cost is the most important factor in selecting a call center or answering service.
- You want us to use your software and you receive less than 3,000 calls per month.