Appointment Scheduling Built with Customer Experience in Mind
Now our clients can reduce additional costs and labor in routine appointment taking by letting live Answer Direct operators handle those calls…24 hours a day. We can use either your website calendar or a calendar we create specificially for you so that you can quickly see your new appointments anytime.
It drastically reduces the time to manage schedules by allowing daily, weekly, monthly, and yearly schedules to be prepared in advance, along with contact information. And with our Spectrum Information Server, our clients can manage their own schedules over the Web, allowing our customers to manage their schedules as they desire while not having to accomplish routine data entry.
As calls are processed, our operators instantly and automatically provided access to the current on-call information. With a few keystrokes or mouse clicks, messages are dispatched accurately and efficiently to our clients.
- We have custom developed software to fit nearly every schedule
- The cost is approximately 1/10 of the cost to hire or staff someone to make your appointment.
- Will free your assistant to do quality work that will increase your bottom line.
- Fill in the gaps between staff or for full time appointment setting…call us today for pricing
Communication Tools to Do More with Less
No matter what business you’re in, we have the tools for you to succeed. We also offer automated messaging services, which are powerful tools for your business.
Voice Mail Service
Automated Attendant Service
Secure Text Messaging
Web On-Call Scheduling
Client Web Portal
Message Delivery Options
Your Industry is Our Business
Answer direct supports businesses of all types and sizes ranging from fortune 500 companies to family owned businesses like us.
“We have been a client of Cal Johnson Answering Service for nearly 25 years. They’re our second office. They have friendly, responsible folks taking calls from our past, present, and future clients. They do this around the clock never missing a beat. They always relay urgent messages to the proper contact person in our company.
If you have a special project or need you can always pick up the phone and talk to the president and owner, Sharon Campbell, as her door is always open. Simply put, Cal Johnson is an asset to our organization and we consider them part of our team. I highly recommend them to any company, large or small.”