Answering Services

Our Services

Answer Direct is a leading locally owned answering service in the Midwest. Our professional staff can assist with increasing the efficiency of your office.

Our answering services offers a cost effective solution to help you save money. There is no payroll or employee benefit package expenses to worry about. This in turn allows you to invest in other aspects of your business.

We provide 24/7 telephone answering service and call center solutions. Our team of virtual receptionists is ready to help you succeed.

 No matter what your business or industry, we have the tools for you to succeed. We also offer automated messaging services, which are powerful tools for your business.

We’re focused on your needs and have the telephone agents to handle all types of calls. Whether you need help answering a few calls or a few thousand, we have you covered. We are here to help you achieve what ever goals you have set for your business's growth.

Solutions

 

Virtual Receptionist

Employee Absentee Reporting Service

Call Center Solutions

Inbound Sales and Order Taking

Customer Service

Help desk

Lead capture

Event Registration

Employee FMLA Reporting Service

Appointment Scheduling

Outbound Calling

Automated Messaging Services

Voice Mail Service

Automated Attendant Service

Communications Portal

Appointment Reminders

Secure Text Messaging

Web On-Call Scheduling

Client Web Portal

Message Delivery Options

Web Directory

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“We have been a client of Cal Johnson Answering Service for nearly 25 years. They’re our second office. They have friendly, responsible folks taking calls from our past, present, and future clients. They do this around the clock never missing a beat. They always relay urgent messages to the proper contact person in our company.

If you have a special project or need you can always pick up the phone and talk to the president and owner, Sharon Campbell, as her door is always open. Simply put, Cal Johnson is an asset to our organization and we consider them part of our team. I highly recommend them to any company, large or small.”