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Answer Direct

About Us

Fairview Heights Answering Service - Answer Direct

Your call will always be answered with a smile!

Since 1948…

Answer Direct has been a leading telecommunication provider in Central United States. Our staff is professionally trained to assure quality service to all of our customers. We are dedicated to provide the best quality service available no matter how large or small the client.

It is our goal and we are deeply committed to the highest standards of integrity with regard to both our employees and clients. We will constantly strive to improve our service offerings without compromising our service level.

At Answer Direct we utilize state-of-the-art computer technology, and enhance network features utilizing web chat, web call back or any number of fully automated web features.

Knowing our accounts and clients is our number one priority. We exceed your expectations!

The Answer Direct Staff

At Answer Direct, our professional employees are the heart of our business. Friendly, professional and efficient, our staff is trained to handle any situation that might come up. Our team of courteous and skilled operators will answer your calls in your company’s name and will represent you in a manner in which you would be proud.

Our messaging facility is staffed twenty-four hours a day, 365 days a year to assure that your important calls will not be missed. Whether you are in an important meeting and can’t take your calls or are in the middle of a golf course trying to get in a few rounds on a nice afternoon day, Answer Direct will make sure your calls will get answered in a professional and courteous manner.

Our sophisticated computer system assists our trained operators in providing quality and professional service with that “personal touch”. Any business or professional with an emphasis on premium customer service will benefit from our quality fully live service.

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Locations

  • Fairview Heights, Illinois
  • Cape Girardeau, Missouri

Associations